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Get organized with Online Services

Life is busy. Take back your time with our secure online portal. You can manage your group policy from anywhere, at any time.

Sign in Register now

What you can do with Online Services

Keep track of bills and payments
Managing your policy just got easier with our billing and payment dashboard. You can review your payment amount, your next payment due date and more.
File a home or auto claim
Get back to normal sooner. With Online Services, you can submit a claim, upload photos and documents, and track updates.
Review and update your auto policy
Manage your policy on the go. You can access your auto liability slip (pink slip) and add, remove or replace a driver or vehicle on your policy.
Manage your home policy
Review your coverage details and update your homeowner, tenant or condo policy if your needs change.1
Download documents
Access all your documents, including your policy details, from one convenient and secure place. 2
Update your profile
Make changes to your profile and switch from paper to online statements. You’ll get notified when new documents become available.

1 Changes to your home policy can only be made outside of the 60-day period before your renewal.

2 Not all policies and documents are available on Online Services.

Create an online account today

It’s convenient and secure. Register for Online Services.

Step 1: Have your policy number and name as it appears on your policy.
Step 2: Answer a few TransUnion Canada questions to verify your identity.
Step 3: Set up your account by entering an email and creating a password.
Step 4: Activate your account using a secure link sent to your inbox.

Download the mobile app

Take Online Services wherever you go. You can use our secure app to make a claim, access your auto insurance liability slip (pink slip) and more.

App Store Google Play

Have a question?

Contact us. Whether your need support with registering and signing in or choosing to go paperless, we’re happy to help. Call 1-855-446-2667 or email client_service_support@cooperators.ca.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.

Group home and auto insurance is underwritten by Co-operators General Insurance Company. Life insurance is underwritten by Co-operators Life Insurance Company. Automobile insurance is not available in British Columbia, Saskatchewan or Manitoba. This material is provided for informational purposes only. Please refer to your policy for applicable coverage details, limitations, and exclusions. In Quebec, a licensed insurance advisor is a Financial Security Advisor or a Representative.

Individual circumstances may vary. You may wish to contact the licensed insurer’s representative or a licensed insurance agent if you need advice about your insurance needs. cooperators.ca | 1-800-265-2662

Co-operators General Insurance Company and Co-operators Life Insurance Company are committed to protecting the privacy, confidentiality, accuracy and security of the personal information that we collect, use, retain and disclose in the course of conducting our business. Please refer to our privacy policy for more information.

Co-operators® is a registered trademark of The Cooperators Group Limited.

© 2024 Co-operators General Insurance Company

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