Support for group plan members and sponsors
Group home and auto
Group home and auto claims
Our dedicated claims team is available 24 hours a day, 7 days a week.
Phone: 1-800-387-1963
Mailing address
Co-operators General Insurance Company
101 Cooper Drive
Guelph, ON N1C 0A4
Group benefits
For plan members
Group benefits and disability claims
Our dedicated claims team is available 24 hours a day, 7 days a week.
Phone: 1-800-667-8164
Email: group_client_services@cooperators.ca
Group benefits fax: 306-761-7373
Disability claims fax: 306-347-6390
Group benefits Emergency Medical Travel Assist
Toll free (within Canada or U.S.A): 1-888-440-2667
Call collect (outside Canada or U.S.A): 416-340-1316
Group benefits general questions
Call our Group Client Service Centre from 8 a.m. to 8 p.m. ET, Monday to Friday.
Phone: 1-800-667-8164
Regional group account executives
We’re here to answer your questions and help you choose the right plan.
Phone: 1-855-548-7874
Fax: 1-306-761-7176
Email:
British Columbia and Yukon bc_groupbenefits@cooperators.ca
Alberta, Northwest Territories and Nunavut alberta_group_benefits@cooperators.ca
Manitoba and Saskatchewan regina_group_benefits@cooperators.ca
Ontario ontario_group_benefits@cooperators.ca
New Brunswick, Nova Scotia and Prince Edward Island atlantic_group_benefits@cooperators.ca
Client Advantage Team
Phone: 1-888-761-7851 Monday to Friday, 9 a.m. to 7 p.m. ET
Fax: 1-306-761-7176
Co-operators Advisor Support
Phone: 1-877-864-8755 Monday to Friday, 9 a.m. to 7 p.m. ET
Fax: 1-306-761-7176
Group retirement and savings
Plan members - general questions
Phone: 1-866-469-2643
Company number (13xx)
Email: groupwealthadmin@cooperators.ca
Company number (31xx)
Email: grsmember@cooperators.ca
Plan sponsors - general questions
Phone: 1-866-469-2643
Company number (13xx)
Email:wm_admin@cooperators.ca
Company number (31xx)
Email:grs@cooperators.ca
Sales and service team
Email our account executives at
GroupRetirementSales@cooperators.ca