Security and privacy

How Co-operators protects you

Security

We’re dedicated to protecting the personal information you have entrusted to us. Find out what we’re doing to safeguard it.

Learn about security at Co-operators

Privacy

We build client relationships on a foundation of transparency. Read our privacy policies to learn more about how we collect, use and disclose your personal information.

Co-operators Privacy Policy

Co-operators Financial Investment Services Inc. privacy policy (mutual funds)

Federated Agency privacy policy (brokers)

Cookies

We use cookies and similar technologies to provide you with a customized online experience, enhance security, and evaluate the performance of our website and marketing campaigns.

Read our cookie policy to learn more

Ways to protect yourself

You can maximize your own security and online privacy by being informed. Read our resources to learn how you can help protect yourself:

Recognize, report and prevent insurance fraud

How voice authentication can protect you from fraud

What to do if you’re a victim of identity theft

How to report insurance fraud

Co-operators fraud tip hotline: 1-833-320-3210

Email: report_fraud@cooperators.ca

If you prefer to stay anonymous, fill out our fraud reporting form.

Anonymous tips can also be reported to:

Équité Association (for home, auto and business insurance)

Canadian Life and Health Insurance Association (for health benefits)

More policies, terms and conditions

Do not call list

As our client, we respect your marketing and contact preferences.

Learn about the National Do Not Call List

Social media

We welcome your questions, comments and concerns in our social media communities.

Read our community rules of engagement

Paperless

Paperless clients are subject to our terms and conditions.

Read our Paperless Terms and Conditions

Cooperators.ca

This website is a property of Co-operators. Read our legal disclosures to learn more. By using it, you accept our terms of agreement.