Co-operators Privacy Policy
Updated July 4, 2024
Our commitment
At Co-operators, we recognize and respect the importance of privacy. Our relationships are based on a foundation of trust, and we’re committed to protecting the privacy, confidentiality, accuracy, and security of your personal information. This privacy policy outlines our commitment to you and the rights you have to your own personal information.
Overview
At Co-operators, we recognize and respect the importance of privacy. When you do business with us, we will:
- Ask you for your consent to collect, use and disclose your personal information.
- Explain the purpose for which we will collect, use and disclose your personal information.
- Not share your personal information except with your consent or as required or permitted by law.
You can withdraw your consent at any time. You may access and correct, if needed, the personal information we have about you by sending us a request in writing to privacy@cooperators.ca, or the mailing address below.
This policy governs, in general terms, how we collect, use, retain and disclose your personal information and that of any other person as part of your relationship with us. We are responsible for all personal information under our control, whether supplied to us directly by you, by a third party, or that we have provided to our third-party service providers for processing. We take our privacy obligations seriously and strive to implement privacy practices guided by the highest standards of ethical conduct and the requirements of applicable legislation.
Your personal information may be accessed by our employees and other authorized personnel who need to use it to perform their duties. This may include third-party service providers, including those that are located outside of Canada. If your personal information was collected, used or disclosed within the province of Quebec, it may be communicated outside Quebec. To protect your personal information, we ensure that appropriate privacy and security requirements are included in our contracts with our third-party service providers. With your permission, we may tell you about products and services that may be of interest to you. You can tell us what information you want to receive from us, and you can change your preferences at any time.
In this privacy policy, "Co-operators", “we”, "our" and "us" means, collectively, Co-operators General Insurance Company and Co-operators Life Insurance Company.