Personal investments and insurance support

Investments

Investments and mutual fund account questions

Get the answers you need to help you reach your financial goals. Contact your representative or find one in your area.

Find a representative

Mailing address

Co-operators Financial Investment Services Inc.

51 North Service Road

Burlington, ON L7R 4C2

Home, auto and travel insurance

Claims

Our dedicated claims team is available 24 hours a day, 7 days a week.

Phone: 1-877-682-5246

In Quebec: 1-877-594-2667

Home and auto claims can be submitted using Online Services.

General home, auto and travel insurance questions

Have questions about our coverage or your policy? Contact your representative or find one in your area.

Find a representative

Mailing address

Co-operators General Insurance Company

101 Cooper Drive

Guelph, ON N1C 0A4

Life insurance

General life insurance questions

Phone: 1-800-454-8061

Monday to Friday, 8 a.m. to 6 p.m. ET

Fax: 1-866-222-4947

Email:phs_individual_life@cooperators.ca

Individual wealth management

Have questions about your segregated funds or annuities?

Phone: 1-800-454-8061

Monday to Friday, 8 a.m. to 6 p.m. ET

Fax: 1-888-877-8453

Email:phs_wealth_mgmt@cooperators.ca

Payment protection support

Have questions about a critical illness, loss of employment or disability claim?

Phone: 1-800-263-9120

Monday to Friday, 8 a.m. to 6 p.m. ET

Fax: 1-800-254-4616

Email:customer.service@cumis.com

Life quote technical issues

Phone: 1-855-446-2667

Monday to Friday, 8 a.m. to 6 p.m. ET

Email:client_service_support@cooperators.ca

Mailing address

Co-operators General Insurance Company

1900 Albert Street

Regina, SK S4P 4K8