Why make the switch?

Convenient

Review, download or print your insurance and billing documents using your Online Services account. We’ll email you when new documents become available.

Reliable and secure

Reduce the risk of your documents being lost, stolen or missing in the mail. Your Online Services account keeps your personal information safe.

Reducing waste, together

Switching to paperless cuts down on paper waste and the need to file or shred documents.

Our environmental impact

Paperless delivery is just one way we're working to reduce the environmental impact of our business.


Learn about our sustainability journey


Switch to paperless now in four steps

Step 1: From your device’s web browser, sign in to Online Services.


Don’t have an account? Register today.


Step 2: Select the person icon and choose “Preferences”.
Step 3: In the “Communication settings” tab, read the consent details in the “Paperless document delivery” section.
Step 4: Check the consent box and select “Sign up for paperless delivery”. Once complete, you’ll receive an email verification.

Frequently asked questions

Co-operators General Insurance Company is committed to protecting the privacy, confidentiality, accuracy and security of the personal information that we collect, use, retain and disclose in the course of conducting our business. Please refer to our privacy policy for more information.